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Statewide Automated Child Welfare Information System
SunPlus has drawn upon knowledge gained from 20 years of experience in designing and developing child welfare information systems distinguished by worker support features and functionality. SunPlus team members have been involved with several child welfare projects, including providing services for major SACWIS systems. We base our project approach for successful completion of the SACWIS on the transfer of design and the reengineering of our existing SACWIS programs.
SunPlus has assembled a project team with a background in human services, which includes extensive experience in Child Welfare, application development, systems integration skills, and relevant technologies necessary to successfully meet the SACWIS project requirements. Our Team consists of Child Welfare system designers and developers, and implementation and support specialists-who all participated in drafting the general and specific approach to the development and implementation of the SACWIS. Our approach is sound and field proven and our plans offer a low-risk program.
SunPlus has assembled a highly qualified team with a comprehensive understanding of child welfare programs; a successful record of transferring, implementing, operating, and certifying health and human services systems (including providing services on several SACWIS programs); a hands-on working knowledge of the technical platform; and a thorough understanding of the child welfare environment. The members of the SunPlus Team have direct hands-on experience with each critical applicable SACWIS component. The Team is composed of e-business technologists who are familiar with all of the hardware, software, tools, and methodologies in our proposed approach to reliably reengineer the SACWIS. Application of these skills and experience will lead to SACWIS project success.
Benefits
The advantages and benefits would be especially recognized and received in the areas of Intake Management/Assessment and Case Management, Funding Source Eligibility, Resource Management, Financial Management, and Administration.
Intake Management/Assessment and Case Management
- Most of the processes will be automated, electronic and less labor intensive
- Case managers will be able to conduct extensive searches and less manual documentation activities
- Process of collection of required information and other processes and reports will be streamlined
- A comprehensive, integrated electronic case tracking and case record system
- A statewide standardization and application of policy, consistent case documentation, and application of protocols to support case managers
- Consistent set of tools and protocols to support supervisory reviews and validation of decision made by case managers
Funding Source Eligibility
- Eligibility determination decisions will be completed by automated processes
- Initial and subsequent notification processes will be automated processes
- Relevant case information communication process will be streamlined
Benefits that would be recognized and received in the area of Resource Management would be:
- Resource Management business functions will be automated, eliminating duplication and making less labor intensive
- Automated prompts, alerts, and/or ticklers to remind workers of key case related milestones and critical time sensitive activities
- Contract monitoring and reporting will be streamlined
- An automated resource directory that supports matching and placement of children or identification of relevant services
Financial Management
- Consistencies in the processing and tracking of financial transactions that support reconciliation of payment information
- Automated prompts, alerts, and/or ticklers to remind workers of key case related milestones and critical time sensitive activities
- Contract monitoring and reporting will be streamlined
- An automated resource directory that supports matching and placement of children or identification of relevant services
Administration
- One system comprehensively supports program administration functions
- Retrieval of comprehensive online employee history
- Effective workload management activities, including appropriate case assignments
- Effective quality assurance program
- Tracking -- track outcome measures against best practices or conduct any form of trend analysis
- Comprehensive annual case reviews of random cases
- Effective archiving and purging of inactive and closed cases
- Comprehensive structure for the retrieval of information on an as-needed basis or for the creation of ad hoc reporting
- Automated reminders and alerts of reporting responsibilities
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