Application development is one our core competencies. We deploy best of the breed technologies and methodologies for business case development, requirements, use case development, code development, functional testing and stress testing. Our 120 member development team has experience in the design and deployment of complex tools integration, collaboration, business intelligence, advanced analytics, and project portfolio management. They have also developed a whole spectrum of client-specific applications ranging from simple scheduling and tracking to resource planning, etc.

SunPlus takes special pride in working with clients to model their requirements and develop new solutions or provide interim fixes to existing solutions.

We have developed applications or provided short term fixes to several government agencies, educational institutions and commercial enterprises.

We can save our clients significant amount of time and money by:

• Providing superior solution design and deployment expertise
• Integrating proven and leading edge software and computer technologies
• Providing our customers constant feedback throughout the process of development and deployment

Methodology

With a broad base of technical expertise and a reputation for exceptional delivery, SunPlus is a top-tier provider of custom development and integration projects. Our application development revolves round the core disciplines of project and program management. Our AD&I services include:

• Technology architecture design and implementation
• Application development
• Software package implementation and customization
• Application enhancement and integration

Customer Service

SunPlus has worked diligently to document key attributes of customer-facing business processes and have developed a set of practices that insure effective management of on-site contact center operations. We not only provide staffing but training and testing of candidates in a simulated contact center environment to make sure that productivity metrics are understood and can be delivered.

Our work does not end with the satisfactory completion of a project. We continue to monitor performance metrics and stay in touch with the client to make sure that changing staff and/or changing priorities do not mitigate the value produced by the project.

We are committed to nurturing long term relationship with our clients through formal and informal feedback loops.